Privacy Policy

Introduction
Welcome to WestChem Technologies (“we,” “us,” “our,” “WestChem”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website at https://westchem.ca/ and related services (“Services”). By accessing or using our Services, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company or business name

  • Billing/shipping address

  • Inquiry details or other correspondence

This information is provided when you:

  • Submit forms (e.g., contact, quote, newsletter signup)

  • Create an account

  • Make a purchase or request information

1.2 Automatically Collected Information

When you use our website, we may automatically collect information through cookies and similar technologies, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers and operating system

Cookies and tracking technologies help us improve your experience and analyze trends. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the collected information for purposes including:

  • Providing and improving our Services

  • Responding to inquiries and customer support

  • Processing orders and communications

  • Sending updates, newsletters, or marketing (only if opted in)

  • Analyzing usage trends and website performance

We do not sell your personal information to third parties.

3. Information Sharing and Disclosure

We may disclose personal information to:

  • Service providers and partners for business operations

  • Legal authorities if required by law
    We do not share personal information for purposes other than as described.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites and recommend reviewing their privacy policies.

6. Your Rights

Depending on your jurisdiction, you may have rights relating to your personal data, such as:

  • Accessing or correcting the data we hold

  • Requesting deletion or restriction of processing

To exercise these rights or address concerns, contact us at:
Email: [Your Contact Email]
Address: [Company Address]

7. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have collected data from a minor, contact us to request deletion.

8. Changes to This Policy

We may update this policy occasionally. We will post the updated date at the top and recommend checking periodically.

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